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As a result, architectural designs that are exported to other countries have to be adapted to meet national codes and regulations, and consequently no single, standard design can be put to use across Europe.

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Monitoring and evaluation arrangements. For these reasons, many eBook industry players consider that the incentives are very limited to invest in accessible products, leading to fewer than one in three eBooks being accessible Furthermore new EU legislation requiring accessibility in general terms without providing a definition like in the case of the Public Procurement Directives will have a similar effect.

This section assesses for each priority good and service and for public procurement the current situation of regulatory fragmentation, its likely development by if no EU action is taken baseline and related problems in the internal market. Finally, customers will not be able to compare goods and services with transparent criteria e. Based on the current legislative situation described in Annex 6, it is estimated that all Member States will maintain diverging technical accessibility requirements for the transport-related built environment by It is currently under discussion by the co-legislators.

Consequently, in the absence of EU action, ammibistrazione.filetype adoption of more national legislation will in turn increase the risk of disparities between national provisions and practices. They need to find out what accessibility in relation to particular public procurement calls means and possibly adapt their goods and services to those requirements.

Some retailers have developed their websites to fulfil accessibility guidelines and standards providing access to disabled consumers and are reporting an increase in revenues The advantage of covering areas of public interest, like accessibility, in horizontal legislation relates to the coherence across sectors and consistency across legal instruments.

For instance, disabled consumers cannot currently benefit for a genuine Internal Market for accessible mobile telecommunication devices and services.

EUR-Lex Access to European Union law

The UN Committee on the Rights of Persons with Disabilities in a Communication on their “views” 16 on accessibility of banking card services provided by ATMs in Hungary ruled that, in order to comply with the UN Convention, it is necessary ” to publica a legislative framework with concrete, enforceable and time-bound benchmarks for monitoring … amministrazuone.filetype the gradual implementation of accessibility.

A public consultation was held from National legislation is needed to comply with the accessibility requirements in the Universal Service Directive. If those banking services are not fully accessible for all consumers, this prevents certain consumers from fully benefitting from all available services. The divergence in the existence of national toolkits or guidelines on public procurements adds to legal uncertainty about accessibility requirements and discourages cross-border participation in public procurement.

The degree of technicality and legal force of the requirements also differ strongly across countries.

The legislative divergence and consequent market fragmentation brings a lot bsnchmarking uncertainty with regard to accessibility for the consumers. Unlike for voice communication, for real time text and video interoperability problems remain across Member States.

Accessible terminals include both hardware and software aspects and relate to the provision of information about the accessibility features of the terminals, the accessibility of the design of their user interface, addressing issues amminiwtrazione.filetype to the input, the output, the control functions, and the display. The gap between persons with disabilities and the rest of the population on employment education and poverty risk must be closed to reach the headline targets.


These would then risk to become an additional source of potential fragmentation. The stakeholder consultation confirmed that the main national requirements related to accessible goods and services exist in those areas and a few other services open to the public.

The communication normally happens by voice but for some disabled persons the equivalent communication happens through the use of sign language via video and real time text or the combination of the three of them. Nature and scale of the problem. However, to avoid contracting authorities having to implement different accessibility specifications depending on the type of website, the accessibility requirements for websites would be identical.

Those requirements could be different with respect to the type of information on accessibility that needs to be made available and functionality requirements, such as requirements for connectors and ports configurations, commands and functionalities of the user interfaces, key board configurations, etc. The proposal is expected to strengthen fundamental rights, including the right to human dignity, the rights of the elderly and the right to integration of persons with disabilities.

The lack of standardised assessment and recording criteria means that even the existing range of accessible facilities is unclear and cannot be reliably assessed. Making eCommerce accessible means that all visitors, including disabled visitors, can benefit from easy navigation, fast-loading web pages and secure, easy-to-use online payment gateways. Consequently, even if we only look to the architect fees, retrofitting to conform to accessibility rules appears to be more costly than building accessible from scratch.

Stakeholders from both the industry side and the disabled people organisations side highlighted the strong impact that making Europe fully accessible would have on the ageing European population, namely on the cost of ageing falling over the national social security systems. Stakeholders pointed out that even for public buildings the divergence is quite significant and in some cases national legislation is inadequate.

All participants supported the Commission’s goal of improving accessibility of goods and services in the EU by applying an Internal Market logic and in line with the UN Convention of the Rights of Persons with Disabilities. This will moreover reduce costs to industry in comparison with the baseline and therefore be beneficial for competitiveness.

Due to convergence of technology, accessibility requirements can be now addressed more easily due to new possibilities offered by the connectivity of the devices to the Internet. The provision of accessible services and terminals will continue to depend on the accessibility requirements stemming from national rules. State parties should also ensure that all newly procured goods and other services are fully accessible for persons with disabilities.

Nevertheless, the scope and detailed level of coverage varies strongly across countries. Accessibility of DTT equipment concerns the configuration and usability of the hardware screens, buttons, etc.

This equipment can sometimes be very difficult to use for people with sensory and physical disabilities. The contractor carried out a significant number of interviews with economic operators in order to get data in particular about the costs of making their products accessible but they were not able to provide systematic costs information hence the need for the contractor to make estimations and approximations for the economic analysis.


Third, the BEREC report notes that seven Member States have put in place obligations with respect to terminal equipment under Universal Service and that Article 23a of the Universal Service Directive is not specific regarding the measures that can or cannot be mandated by National Regulatory Authorities under it. Regarding economic operators, an EU initiative would have a mixed impact on rights such as the freedom to conduct a business Article 16 and the right to property Article From an accessibility policy perspective, the benefits of ensuring consistency between the obligations placed on the supply and the demand side obligations to buy accessible enshrined in the public procurement directives and obligations to manufacturers and service providers to place in the market accessible goods and services and across legal instruments for example those related to sectoral legislation referring to characteristics of the web will bring consistency in the internal market and will facilitate the establishment of a level playing field.

A hospitality service with a total capacity of guest rooms would need to have 6 accessible guest rooms in UK and Ireland, 2 in Austria and France and none in the Netherlands, Portugal and Spain.

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Different national accessibility requirements in public procurement result in practical obstacles for economic operators to participate in public procurement bids throughout the EU. The market for accessible hospitality services is short in supply, i. Those requirements could be different with respect accessibility standards used for the related websites.

There were responses citizens and representatives of public and private bencmarking organisations.

The internal market issues related to these accessibility services as the equivalent of voice telephony also concerns the use of real time text and video separately or in combination with voice across Member States, whether directly on personal communications, via relay services, or, for example, when calling the European emergency number from another Member State than the one where the telephony service was contracted. A lack of cross-border competition through the introduction of differing accessibility standards for public procurement processes is also expected to put pressure on public budgets as less competition may take place.

There are significant differences between the accessibility requirements for SSTs specified by legislation, standards and technical guidance documents across Europe. To illustrate fragmentation at regional level reference can be made to the UN Committee on the Rights of Persons with Disabilities that in its Concluding observations on the initial report of Austria 13adopted by the Committee at its tenth session 2—13 Septembernoted that ” Austria has a federal system of government and is concerned that this has led to undue fragmentation of policy.

Two-thirds of respondents say that they would buy, or pay more for goods and services if they were more accessible and better designed for all.